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FREQUENTLY ASKED QUESTIONS

When Will I Receive My Order?
  • Your MonStore products will be delivered to the address you provide in the checkout within 2-3 days from the date of purchase. Some selected products might take up to 2-4 days longer. We commit to deliver your products as speedily as possible.
Where Do You Deliver?
  • We deliver your products to your door, anywhere within South Africa.
How Do I Pay For My Order?
  • When you add products to your cart and fill in your details at checkout, you can choose the option to pay via Direct EFT, or use the secure Payfast Method (Payfast fees will be added to your purchase amount. Fees differ depending on the payment method you choose. Or alternatively you can send us a quote request for a formal proforma quotation, you will receive an email with a proforma invoice.

CONTACT US

Phone

071 644 9929 (WhatsApp Business)

Email

[email protected]

Address

Online Only as all our staff members are home based. Collection points can be made available in Pretoria, Midrand, Sandton and selected warehouses nationwide if available. For meetings, please send us an email or call to arrange an appointment.